Terms of Service

This website is operated by Éireborn. Throughout the site, the terms “we”, “us” and “our” refer to Éireborn. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service.

Please read these Terms of Service carefully before using our website or placing an order.

1. Online Store Terms

By using this website, you confirm that you are legally able to enter into a binding agreement and that any information you provide to us is true, accurate and complete.

You must not use our products or website for any unlawful or unauthorised purpose. You must also not transmit viruses, malicious code or anything that may damage, interfere with or compromise the operation of our website.

2. Products and Availability

We aim to display our products, descriptions, images, colours, sizes and prices as accurately as possible. However, product colours may appear differently depending on your device, screen settings or lighting.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, update product descriptions, or remove items from sale at any time without notice.

We do our best to ensure product information is accurate, but we do not guarantee that all descriptions, images, pricing or other content on the website will always be free from errors.

3. Pricing and Payment

All prices are listed in Australian dollars unless stated otherwise.

We reserve the right to change prices at any time without notice. The price payable for an item is the price displayed at the time your order is placed, subject to correction of obvious errors.

Payment must be made at checkout using the available payment methods shown on our website. Your order will not be processed until payment has been received or authorised.

4. Orders

After placing an order, you may receive an order confirmation by email. This confirms that we have received your order, but it does not guarantee acceptance of your order.

We reserve the right to refuse, cancel or limit any order where we reasonably believe there has been an error, misuse of the website, suspected fraud, stock issue, payment issue, or breach of these Terms of Service.

If we cancel an order after payment has been made, we will refund the amount paid using the original payment method where possible.

5. Shipping and Delivery

We use delivery services such as Australia Post and/or other suitable carriers.

Delivery times are estimates only and may vary due to location, carrier delays, public holidays, weather, customs, supplier delays or other circumstances outside our control.

Customers are responsible for providing correct delivery details at checkout. Éireborn is not responsible for delays or failed deliveries caused by incorrect or incomplete address information supplied by the customer.

Risk in the goods passes to the customer once the order has been delivered to the delivery address provided.

6. Returns and Refunds

Our Returns & Refund Policy forms part of these Terms of Service.

We do not offer refunds, returns or exchanges for change of mind, incorrect choice, wrong size selection, or where a customer no longer wants the product.

If an item is faulty, damaged, incorrectly supplied, or otherwise eligible for a remedy under Australian Consumer Law, please contact us before returning the item. Approved returns must be issued with a return authorisation number before being sent back to us.

Unless otherwise required by law, the customer is responsible for the cost of return carriage to us.

Nothing in this policy excludes, restricts or modifies any rights you may have under Australian Consumer Law.

7. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under Australian Consumer Law.

If a product has a major problem, you may be entitled to reject the product and receive a refund, replacement or other remedy. If the problem is not major, we may choose to repair, replace or refund the item within a reasonable time.

Nothing in these Terms of Service is intended to limit your rights under Australian Consumer Law.

8. Accuracy of Website Information

We try to ensure all information on our website is accurate and current. However, errors may occasionally occur, including pricing errors, product description errors, stock availability errors or typographical mistakes.

We reserve the right to correct errors, update information, cancel orders affected by errors, or change website content at any time without prior notice.

9. Promotions, Discounts and Offers

From time to time, we may offer promotions, discounts, special offers or coupon codes.

Promotions may be subject to additional terms, expiry dates, product exclusions or availability limits. We reserve the right to modify, suspend or cancel any promotion at any time.

Discounts cannot be applied retrospectively to previous orders unless we choose to do so at our discretion.

10. Third-Party Services and Links

Our website may include links to third-party websites, payment providers, delivery providers or other external services.

We are not responsible for the content, accuracy, policies, practices or performance of third-party websites or services. Customers should review the terms and policies of any third-party service they use.

11. Intellectual Property

All website content, including text, images, logos, graphics, product descriptions, designs, branding and layout, belongs to Éireborn or is used with permission.

You must not copy, reproduce, modify, distribute, sell, exploit or use our content for commercial purposes without written permission from Éireborn.

12. User Comments, Reviews and Submissions

If you submit reviews, comments, photos, feedback, ideas or other content to us, you agree that we may use, edit, publish or display that content for business, marketing or promotional purposes, unless otherwise agreed.

You must not submit anything unlawful, offensive, defamatory, misleading, abusive, obscene, infringing or harmful.

We reserve the right to remove or refuse user-submitted content at our discretion.

13. Limitation of Liability

To the maximum extent permitted by law, Éireborn is not liable for any indirect, incidental, special or consequential loss arising from your use of our website, products or services.

This does not limit any rights you may have under Australian Consumer Law or any other law that cannot be excluded.

14. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website and placing an order, you agree that we may collect and use your information as described in our Privacy Policy.

15. Security

We take reasonable steps to protect our website and customer information. However, we cannot guarantee that our website will always be secure, uninterrupted or free from errors, viruses or other harmful components.

You are responsible for maintaining the security of your own device, account details and login information.

16. Changes to These Terms

We may update or change these Terms of Service at any time by posting the updated version on our website.

Your continued use of the website after any changes are posted means you accept the updated Terms of Service.

17. Governing Law

These Terms of Service are governed by the laws of Western Australia and the applicable laws of Australia.

Any disputes will be handled in accordance with the laws and courts of Western Australia, unless otherwise required by law.

18. Contact Information

For questions about these Terms of Service, please contact Éireborn through our website or by email.